PRODUCT MAINTENANCE

Simple Care. Lasting Performance.

VIVA engineered quartz surfaces are designed for everyday use. A few simple care practices will help preserve their appearance and performance for years to come.

01 | EVERYDAY

Regular Cleaning

Common household spills such as tea, coffee, juice, soft drinks, vegetable juice, olive oil, food colouring and grease can be cleaned easily.

Use a commonly available multipurpose cleaner or mild detergent. Rinse with warm water and dry with a soft cloth or paper towel.

For a gentler option, use a cleaning solution approved for engineered quartz. Always rinse the surface thoroughly after cleaning.

Prefer something gentler? A 50/50 mix of vinegar and water works as an environmentally friendly alternative. Rinse afterwards as usual.

02 | STUBBORN

Cleaning Stubborn Stains

For dried or stubborn spills, use a non abrasive cleaning pad with a small amount of mild soap or a cleaner suitable for engineered quartz. Apply the cleaner to the pad rather than directly to the surface.

Clean gently using a circular motion, rinse thoroughly with clean water and dry with a soft cloth or paper towel.

03 | ADHERED MATTER

Dried Residue

Food, chewing gum, nail polish, paint or other residue strongly adhered to the surface can be carefully lifted using a plastic scraper.

Avoid metal blades and sharp tools, as they may leave marks or damage the finish. Wash the area with mild soap, rinse with clean water and dry thoroughly.

If a metal blade is used instead, it may leave grey marks — these lift off easily with an ordinary scouring pad. Wash and rinse the surface with clean water afterward.

04 | COMMERCIAL AREAS AND ENTRYWAYS

Cleaning in High Traffic Areas

Professional cleaning is recommended for floors exposed to continuous use and heavy dirt. Where this is not possible, follow these simple care practices:

 

Use only recommended cleaning products and never mix different chemicals.

 

Sweep daily using a clean, dry dust mop or a soft bristle broom.

 

Clean spills promptly with a damp mop or cloth, using a small amount of mild soap or an approved cleaner when required.

 

In larger commercial areas, a slow speed buffer or walk behind scrubber may be used with approved products. Rinse thoroughly to prevent residue from dulling the finish.

05 | DURABILITY

Scratch Resistance

VIVA engineered quartz surfaces are designed to resist everyday scratches and wear. However, always use a cutting board during food preparation and never cut directly on the countertop. Avoid dragging sharp or heavy objects across the surface.

06 | TEMPERATURE

Heat Resistance

VIVA quartz surfaces offer resistance to everyday heat, but sudden or prolonged exposure to high temperatures may damage the surface.

 

Never place hot skillets, roasting pans, electric frying pans, slow cookers or toaster ovens directly on the surface. Always use a trivet or heat resistant mat.

07 | HANDLE WITH CARE

Exposure to Chemicals and Solvents

Prolonged contact with strong cleaning solutions, chemicals or solvents may cause permanent damage or discolouration. Particular care should be taken with paint removers and furniture strippers containing trichloroethane or methylene chloride.

 

Strong alkaline and high pH cleaners are not recommended. If accidental contact occurs, rinse the surface immediately with plenty of clean water.

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